NPLD-Coppieters Campus 2023

Managing languages in the field of Health & Social Cares in Multilingual Communities

28th - 29th September 2023, Helsinki (Finland)

28th and 29th September 2023, 8.30-12.45 | Hotel Hanasaari/Hanaholmen, Helsinki (Finland). The “NPLD-Coppieters Campus 2023: Managing languages in the field of Health & Social Care in Multilingual Communities” aims to be a forum for discussion among the public institutions and the civil society of the 22 European linguistic communities represented by the NPLD where different questions will be addressed. The NPLD and Coppieters are organizing this fourth edition in cooperation with Folktinget: The Swedish Assembly of Finland. The full programme will be available soon. Don’t hesitate to get in touch with us for any further information.

Communication in multilingual communities -especially where 2 languages or more have official status- can pose certain difficulties when dealing with the health and social services system. The presence of linguistic barriers in available services can have major negative repercussions on the health of patients.

In this particular area, communicating in a way the patient can fully understand as well as understanding and assessing the patient’s needs accurately by the healthcare provider is of vital importance. Speaking a patient’s language can also mean helping their family better understand the diagnosis and available treatment options. Patients and their families often avoid using their first language, the language they are more proficient in because they desire to not be a “burden” and to avoid the stigma of not using the most common language.

How can be ensured that speakers of the languages of a given community, particularly when one of those languages is a regional or a minority language, have access to services in their language?

Without professional language support, patients are less likely to receive the level of care they need, and misunderstandings can have disastrous effects on the effectiveness of the patient’s treatment. What can be done to increase the number of multilingual health providers? Hiring bilingual employees only? Offering second language courses to health professionals? Using interpretation services? The NPLD-Coppieters Campus 2023: Managing languages in the field of Health & Social Care in Multilingual Communities aims to be a forum for discussion among the public institutions and the civil society of the 22 European linguistic communities represented by the NPLD where those and other questions will be addressed.

About the campus

The NPLD-Coppieters Campus is a biennial event jointly organised by the Network to Promote Linguistic Diversity and the Coppieters Foundation after the summer break.

The NPLD-Coppieters Campus aims to be a meeting place for reflection and exchange of ideas among governments, policy makers, practitioners, researchers and experts from all over Europe working in the field of language policy and planning for Constitutional, Regional and Small-State Languages across Europe.

The Network to Promote Linguistic Diversity (NPLD) is a European wide network whose main goal is to raise awareness at a European level on the vital importance of linguistic diversity. NPLD includes governments both national and regional, universities and associations as its members.

Coppieters Foundation is a think tank focusing on European affairs. It develops new ideas and produces knowledge on the management of cultural and linguistic diversity, collective and minority rights, multi-level governance, decentralization, state and constitutional reform, statehood processes, self-determination, migration, peace studies and the protection of human rights in Europe.

 

Conference Programme

Thursday, 28th September

  • 9.00-9.30 Welcoming words

    Christina Gestrin |Secretary
    General. The Swedish Assembly of
    Finland- Folktinget
    Anna Jungner-Nordgren |Vice-Chair of the NPLD
    Victor Andersson |Programme Director at Hanasaari/Hanaholmen
    Inaki Irazabalbeitia |Coppieters Foundation

  • 9.30-10.30 Keynote speech

    Dr Awen Iorweth|Orthopaedic Consultant CTMUHB and Clinical Lecturer in Cardiff University for Coleg Cymraeg Cenedlaethol

  • 10.30-11.00 Coffee break
  • 11.00-12.00 Case I: The Swedish language community in Finland

    Christine Kotzev |Senior specialist.
    The Swedish Assembly of Finland -Folktinget
    Karin Simola|Director of bilingual services from the Wellbeing Service County of Southwest Finland.
    Fredrica Nyqvist|PhD, Docent, Senior Lecturer in Social Policy. Åbo Akademi University.

  • 12.00-13.00 Case II: New Brunswick (Canada)

    Gilles Vienneau | General Director of Société Santé et Mieux-être en français

  • 13.00-14.00 Networking lunch
  • 14.00-17.30 Cultural programme (By invitation only)

Friday, 29 September

  • 9.00-10.00 Case III: The Basque Country

    Josune Retegi Ormazabal|Deputy Director for Human Resources Development and Training (OSAKIDETZA)
    Susana Martín Benavides|Deputy Director for Primary health care (OSAKIDETZA)

  • 10.00-11.30 Panel Discussion: Managing Languages in Offically Bilingual Territories. Challenges and Opportunities.

    Josune Retegi Ormazabal |Deputy Director for Human Resources Development and Training (OSAKIDETZA). Basque Country
    Christina Gestrin |Secretary General. The Swedish Assembly of Finland- Folktinget
    Dr Awen Iorweth |Orthopaedic Consultant CTMUHB and Clinical Lecturer in Cardiff University for Coleg Cymraeg Cenedlaethol
    Mirjam Vellinga | Language promotion and international projects | AFUK

    MODERATOR: Anna Jungner-Nordgren |Vice-Chair of the NPLD|Senior Advisor in International &
    Nordic Affairs. The Swedish Assembly of Finland (Folktinget)

  • 11.30-11.45 Closing words

    Anna Jungner-Nordgren |Vice-Chair of the NPLD|Senior Advisor in International & Nordic Affairs. The Swedish Assembly of Finland (Folktinget)

  • 11.45- Networking lunch

Speakers

Dr Awen Iorweth

Orthopaedic Consultant CTMUHB and Clinical Lecturer in Cardiff University for Coleg Cymraeg Cenedlaethol.

Dr Awen Iorweth is an orthopaedic surgeon, specialising in Shoulder and Elbow surgery and have worked in Cwm Taf Morgannwg University Health Board since 2006, where he is also the Clinical Director for Trauma and Orthopaedics. His fellowships took him to Australia, South Africa and USA, where he realised that using more than one language clinically was natural. He was appointed to Cardiff University in 2015 to develop Welsh medium medical education: 4 students began learning medicine in Welsh for the first time. By now there are over a 100 enrolled and 25 doctors have qualified. Since 2022, all their medical students are taught Welsh language communication skills.

Keynote speech & PANEL DISCUSSION II: MANAGING LANGUAGES IN OFFICIALLY BILINGUAL TERRITORIES. CHALLENGES AND OPPORTUNITIES

Karin Simola

Director of bilingual services from the Wellbeing Service County of Southwest Finland

Karin Simola holds a Master’s Degree in Economics and Business Administration. She is the Director of Bilingual Services of the wellbeing services of the Southwest Finland county. Prior to this position, she was the director of Integration in the same administration and the Director of Social Health care services at the municipality of Kimitoon.

CASE I: THE SWEDISH LANGUAGE COMMUNITY IN FINLAND

Fredrica Nyqvist

PhD, Docent, Senior Lecturer in Social Policy. Åbo Akademi University

Fredrica Nyqvist, a Senior University Lecturer in Social Policy and a Docent, has a specific research interest in the well-being of older people. She graduated with a PhD in Social Policy from Åbo Akademi University in 2009, focusing on social capital and health disparities among Swedish and Finnish speakers in Finland. Between 2019 and 2021, she led a research project entitled “Social inclusion among older adults – focus on linguistic minorities in national and international contexts” [AgeMin]. Her current research centers on civic engagement, active ageing, loneliness and linguistic minorities.

CASE I: THE SWEDISH LANGUAGE COMMUNITY IN FINLAND

Josune Retegi Ormazabal

Deputy Director for Human Resources Development and Training (OSAKIDETZA)

Josune has experience in HR, project management, leadership and teamwork, coaching, mentoring.

With a law degree and two master’s degrees in human resources and project management, Josune has more than 30 years of professional experience in Osakidetza, in the Basque Country. She started as director of human resources, then knowledge management unit manager and currently she is Corporate Subdirector of Development and Training.

CASE II: THE BASQUE COUNTRY & PANEL DISCUSSION II: MANAGING LANGUAGES IN OFFICIALLY BILINGUAL TERRITORIES. CHALLENGES AND OPPORTUNITIES

Susana Martín Benavides

Deputy Director for Primary health care (OSAKIDETZA)

Susana Martín graduated in medicine and surgery in 2000. In the year 2002 she obtained a diploma of Advanced Studies in Public and Community Health and in 2004 she achieved the official title of Medical Specialist in Family and Community Medicine.

She has experience as General Practitioner in the National Health Service in South West Essex Primary Care Trust.
Since 2006 she works in the Osakidetza-Basque Health Service, becoming coordinator for the Primary Care Strategy of the Basque Country and then Deputy Director for Primary Care Coordination, her current position.

CASE II: THE BASQUE COUNTRY

Gilles Vienneau

General Director of Société Santé et Mieux-être en français.

Gilles Vienneau has been the Executive Director of the Société Santé et Mieux-Être en français du N.-B. since its creation in 2004. He has worked in community development for more than 25 years in the Acadian and Francophone communities of Canada.

He holds a Bachelor’s degree in Social Work with a concentration in community development from the Université de Moncton. He has also participated in numerous training courses in the fields of adult education and computer science.

He has worked for more than 25 years in the development of Francophone and Acadian communities across Canada. He worked in Alberta (Société des Acadiens de l’Alberta and the C.N.I.B.), in the Yukon as a school social worker at École Émilie-Tremblay, as Administrative Director and founding member of Éducacentre in Vancouver, as training and research Director at the Commission Nationale des parents francophones in Winnipeg, as Executive Director of the Fédération de la jeunesse canadienne-française in Ottawa, as Organizational Development Consultant in NB and Director of knowledge management and networking at RDÉE Canada and, since 2004, Executive Director of the Société Santé et Mieux-être en français du Nouveau-Brunswick.

He has extensive experience working in non-profit organizations, education and healthcare. His areas of intervention are organizational development, strategic planning as well as issues related to health and community economic development

CASE III: NEW BRUNSWICK (CANADA)

Anna Jungner-Nordgren

Senior Advisor in International & Nordic Affairs. The Swedish Assembly of Finland (Folktinget).

Anna Jungner-Nordgren (born 1974) is very familiar with minority language issues and has a long
background at Folktinget, since she’s worked there for more than a decade with communications. She
was then also involved in international cooperation through EBLUL and was the rapporteur for the
Partnership for Diversity conferences. She was also the representative for Folktinget in FIBLUL (the
Finnish Bureau for Lesser-used Languages. At the moment Anna works as Senior Advisor at Folktinget,
responsible for the Nordic and international activities and she is also in charge of implementing the
long-term strategy for Folktinget. She was elected vice chair to NPLD in November 2021.
She has a degree in political science from the University of Åbo Akademi. She has also
studied journalism and has worked for the national Swedish TV channel in Finland, as well as for the
radio channel and a regional Swedish newspaper in Finland.
In the years 2017–2020, Anna worked at the Nordic Council of Ministers as a Senior Advisor in
communications. She also has a political background, being the president of the Women’s
Organisation for the Swedish People’s Party 2015-2020 and vice president for the ALDE Gender
Equality Network in 2014-2016. She was also a candidate in the European elections in 2019.
Anna is a member of the board in the Swedish Cultural Foundation in Finland.

Welcoming words

Mirjam Vellinga

Language promotion and international projects | AFUK.

Drs. Mirjam Vellinga studied Frisian language and literature at the University of Groningen (RuG). She is working at the Afûk since 1998 and is head of marketing and manager of the language promotion division at Afûk. She is also in charge of the international projects that the Afûk is involved in. With her team she designs language strategies and promotional campaigns for different target groups and domains, including the private and public sector, health care, media and education.
The Afûk, which was founded in 1928, is the organisation in Fryslân that promotes the Frisian language and culture. In doing so it works closely together with the Province of Fryslân to implement language and cultural policy in Fryslân.

PANEL DISCUSSION II: MANAGING LANGUAGES IN OFFICIALLY BILINGUAL TERRITORIES. CHALLENGES AND OPPORTUNITIES

Inaki Irazabalbeitia

Welcoming words

Christina Gestrin

Christina Gestrin works as the Secretary General at The Swedish Assembly of Finland since September 2020. She has a MSc in environmental protection from the Faculty of Agriculture and Forestry at the University of Helsinki and an Executive MBA from Aalto University. She was a member of the Finnish Parliament between 2000-2015 and has been a member of the City Council of Espoo since 2000.

Panel discussion: Managing languages in officially bilingual territories. Challenges and opportunities

Christine Kotzev

Senior specialist at the Swedish Assembly of Finland – Folktinget.

Christine Kotzev is a lawyer and senior Specialist at the Swedish Assembly of Finland. She has vast expertise in linguistic rights for the Swedish-speaking people in Finland in the area of healthcare and social welfare services.
She holds a Master in Laws, from Uppsala University.

CASE I: THE SWEDISH LANGUAGE COMMUNITY IN FINLAND

Contact

npld@npld.eu

vicent.fenollar@npld.eu / sara.garcia@npld.eu

+32 (0) 496 286 342/3

Rue de la Pépinière | Boomkwekerijstraat 1, 3. B-1000 Brussels (Belgium)